Returns & Exchanges

At The Palmier, we want you to be completely enamored with your home sanctuary. If your purchase isn't the perfect fit, we offer a seamless 30-day return window for all unused and original-condition items.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all fragile home goods are securely wrapped to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing